Changes in the patient call volume and call characteristics to an epileptologist during the COVID-19 pandemic

COVID-19 (coronavirus disease 2019) is the infectious respiratory disease caused by SARS-COV 2 virus (Severe Acute Respiratory Syndrome coronavirus 2). The World Health Organization (WHO) declared COVID-19 a pandemic on March 11th,2020 (Cuciotta and Vanelli, 2020). In New York hospitals introduced drastic changes to manage the surge of COVID-19 patients. Most outpatient clinics were canceled. Rapid adoption of telemedicine allowed continuity of care of existing patients while protecting health healthcare workers from infection.